Reopening our High Streets

The following information is to help business owners across North Lincolnshire get ready  for trading, reassure staff & customers, and reopen  safely.

No earlier than 12 April, all non-essential retail is due to reopen. This is Step 2 of the Government’s roadmap out of lockdown.

We appreciate that the amount of information you’ve had to take in since the first lockdown in 2020 has been potentially overwhelming so this guide aims to give you what you need get back to business as easily and as safely as possible. We’ve broken the ways to do this down into three memorable parts. You can click or tap each one to learn more, or just keep scrolling down:

Get ready for trading

Non-essential retail businesses are allowed to reopen no earlier than 12 April 2021. There will be a number of steps you need to take to ensure your business complies with COVID-secure practices. Social distancing, queue management and hygiene measures are all important measures to take. Guidance is also available on how to carry out a COVID-19 risk assessment and how to clean your workplace safely. Watch the video to find out how local retailers have been getting ready to reopen.

Reassure staff & customers

Staff welfare and creating a safe environment for your customers to return to is essential. 

Before your staff return, they need to be confident that you, as the owner(s) of the business have put the right steps in place to keep them safe.

Customers will also need reassuring that you’ve put measures in place to keep them safe when they return to your premises; make it obvious what you’ve done and tell people about it online.

Watch the video to see what local businesses have been doing to look after their staff and customers.


Reopen safely

When you reopen your business to the public, this is when your plans and preparation will be tested. Expect queues outside your premises, particularly if your building is small.

Having the right policies and procedures in place is vital but so is learning from the realities of reopening. It’s also important to remind people about practicing safe behaviours.

Make sure you ask your staff and customers for regular feedback, especially when you first reopen, and be prepared to make changes if necessary.

Watch the video to tips on how other businesses plan to reopen.