We appreciate that the amount of information you’ve had to take in since the first lockdown in 2020 has been potentially overwhelming so this guide aims to give you what you need get back to business as easily and as safely as possible. We’ve broken the ways to do this down into three memorable parts. You can click or tap each one to learn more, or just keep scrolling down:
Get ready for tradingNon-essential retail businesses are allowed to reopen no earlier than 12 April 2021. There will be a number of steps you need to take to ensure your business complies with COVID-secure practices. Social distancing, queue management and hygiene measures are all important measures to take. Guidance is also available on how to carry out a COVID-19 risk assessment and how to clean your workplace safely. Watch the video to find out how local retailers have been getting ready to reopen.
When you reopen your business to the public, this is when your plans and preparation will be tested. Expect queues outside your premises, particularly if your building is small.
Having the right policies and procedures in place is vital but so is learning from the realities of reopening. It’s also important to remind people about practicing safe behaviours.
Make sure you ask your staff and customers for regular feedback, especially when you first reopen, and be prepared to make changes if necessary.
Watch the video to tips on how other businesses plan to reopen.